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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jyoti Masonis

July 21, 2026

5  out of  5
rating by Jyoti Masonis
"Britney was so easy to work with, responsive and accommodating. Made our process so easy"
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Beverly Jones

July 17, 2026

5  out of  5
rating by Beverly Jones
"Ms. Paula was very helpful with patience to listen and support what I needed. However it is very hard to find excellent communication in the customer service industry, she is a great asset to your company. Please recognize her service. Many thanks.
V/r
Beverly Jones"
We responded:
"Beverly, we’re so glad to know you had such a positive experience with Ms. Paula. Her dedication to making customers feel supported is something we value, and we’ll be sure to share your recognition with her. Thank you for allowing us the opportunity to help with your insurance needs."
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KRISTIE LANGLEY

July 17, 2026

5  out of  5
rating by KRISTIE LANGLEY
"Crystal has been great to work with! I had a million questions, and she always answered them timely and with patience! Thanks for all your help, Crystal!"
We responded:
"Kristie, we're absolutely thrilled to hear that Crystal was able to assist you with all your questions in such a timely and patient manner! If you ever need support, our team is always here and ready to help."
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Rob Milam

July 16, 2026

5  out of  5
rating by Rob Milam
"I’ve been with Anne Reeves State Farm agency for five years now, and they are truly the gold standard for insurance. What I appreciate most is that they are a completely invisible, seamless part of my life—exactly how insurance should be. I have total peace of mind knowing they are there if I need them, but they are never obtrusive or a hassle when I don't.
Most recently, I dropped the ball and waited until the day I was heading to the dealership to pick up my new ATV to call for coverage. I felt terrible about the last-minute request, but Britney was an absolute rockstar. She hustled to get everything processed and finalized before I even had the ATV loaded on the trailer. Her responsiveness and efficiency saved the day and made a stressful situation completely stress-free.
If you are looking for an agency that is professional, highly responsive in a pinch, and respectful of your time, look no further. I cannot recommend them highly enough."
We responded:
"Awesome Rob! We love hearing that we were able to take of you - this is our goal every time you call. Thank you for sharing your experience, and we agree, Britney is a rockstar :)"
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Raven Amora

July 16, 2026

5  out of  5
rating by Raven Amora
"I can’t thank Britney enough for making the process of getting renters insurance for my college apartment so easy! From start to finish, she was incredibly kind, patient, and helpful. She answered all of my questions, kept me updated every step of the way, and made what I thought would be a stressful process completely hassle-free.

It’s clear that Britney genuinely cares about her clients and goes above and beyond to provide outstanding service. I’m so grateful for all of her help and would highly recommend her to anyone looking for insurance. Thank you again, Britney, for your professionalism, kindness, and excellent customer service!"
We responded:
"Thank you Raven for your wonderful review and for trusting us to help you! I’m glad you had the opportunity to work with Britney, she is awesome! Wishing you all the the best for this school year!"
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Amanda Schneider

July 14, 2026

5  out of  5
rating by Amanda Schneider
"Larry Bickmann was wonderful when helping get different policies set up, very insightful and kind throughout the whole process !"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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flannery downs

July 13, 2026

5  out of  5
rating by flannery downs
"Crystal was amazing!
She made our stressful fast pace move feel doable. She helped us with our homeowners insurance and mortgage insurance (I think that’s what it is called) and was very kind, respectable and easy to work with!"
We responded:
"A smooth move starts with having the right support along the way. Flannery, we’re glad Crystal was there to help with your homeowners and mortgage insurance and make the process feel more manageable. Thank you for sharing your feedback!"
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Donna Chittum

July 9, 2026

5  out of  5
rating by Donna Chittum
"Larry was very helpful and attentive with a life insurance policy change I needed to make quickly. He called me each day until the task was completed. I am thankful that I changed agents and landed with such a great State Farm office. Thank you!!"
We responded:
"It's wonderful to hear that Larry was so helpful and attentive with your life insurance policy change! We're really grateful you chose our State Farm office, and we're here to help with any future insurance needs you might have. Thank you so much, Donna, for your feedback!"
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Penny A

June 30, 2026

5  out of  5
rating by Penny A
"Britney was VERY helpful in getting my classic car insurance that relates to the actual value. She welcomed questions and was prompt with answers. Great customer service."
We responded:
"Penny, thank you for your kind words! It’s great to hear Britney made things easy for you and was able to help with your classic car coverage. We appreciate you being part of our agency."
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Brian Swanson

June 26, 2026

5  out of  5
rating by Brian Swanson
"Great experience getting switched over from Erie to State Farm! Thanks Crystal for all your help."
We responded:
"Thank you, Brian, for sharing your experience! We're glad Crystal could assist you with the switch to State Farm. If you have any further questions or need assistance, feel free to reach out."
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Arty Sky

June 25, 2026

5  out of  5
rating by Arty Sky
"If you are looking for reliable coverage and personalized service this is the place to go. Crystal DeRose earned my business through her willingness to take the time to assist me provide a detailed quote and ensure I had the right coverage. The entire process took about 15 minutes and was handled efficiently from start to finish"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!
"
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Juanita

June 25, 2026

5  out of  5
rating by Juanita
"I was very pleased from the moment an actual person answered the call. Crystal was very helpful."
We responded:
"Thank you, Juanita, for your feedback. We're glad to hear that Crystal was able to assist you effectively. Your satisfaction is important to us, and we appreciate your support."
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Samantha Boseman

June 24, 2026

5  out of  5
rating by Samantha Boseman
"Crystal is AMAZING! She is so easy to work with and she got me better coverage for far less than I was paying before. She responds quickly and doesn't make me feel dumb for not understanding some of the jargon. Would 10/10 recommend!"
We responded:
"You have truly made our day, Samantha! We want to extend our heartfelt thanks for taking the time to share your wonderful experience with us. Please know that we are here for you whenever you need us, ready to assist and support you in any way we can!"
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Yolande

June 22, 2026

5  out of  5
rating by Yolande
"Great support from the team there especially from Crystal! Keep us the great job!"
We responded:
"Thank you, Yolande, for your kind words! We're glad to hear that Crystal and the team provided you with great support. We appreciate your feedback and look forward to continuing to serve you."
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Dina Foglio

June 18, 2026

5  out of  5
rating by Dina Foglio
"Larry Bickmann Has been my agent for a while now and he has been extremely helpful with my auto insurance, home insurance and life insurance. I’ve referred my kids to him as well."
We responded:
"Thank you, Dina, for sharing your experience with Larry Bickmann. It's great to hear how helpful he's been with your auto, home, and life insurance needs. We appreciate your referrals and trust in our services."
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Kelly Miles

June 15, 2026

5  out of  5
rating by Kelly Miles
"Crystal was very helpful and did a great job helping me add my golf insurance to my policy. Love this office!!"
We responded:
"Thank you, Kelly, for your feedback! We're glad to hear that Crystal was able to assist you with adding golf insurance to your policy. We appreciate your support and love having you as part of our office community!"
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Newton Guerin

June 13, 2026

5  out of  5
rating by Newton Guerin
"I spoke with Britney regarding a question about how to file a claim. She was extremely helpful and provided great customer service! Thank you Britney!

Newton Guerin"
We responded:
"Thank you, Newton, for sharing your experience! We're glad Britney could assist you with your claim question and provide great customer service. Your feedback is much appreciated!"
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Janeh Beram

June 9, 2026

5  out of  5
rating by Janeh Beram
"I had the pleasure of working with Larry, and his professionalism truly stood out. Despite my hectic schedule, he was patient, attentive, and made sure I had all the information I needed without any pressure. His follow-up and dedication to customer care were exceptional, and I deeply appreciate his commitment to his clients. I wholeheartedly recommend Larry for his outstanding service and dedication!"
We responded:
"Thank you, Janeh, for sharing your experience with Larry. We're glad to hear that his professionalism and dedication made a positive impact during your interactions. Your recommendation means a lot to us, and we appreciate your support!"
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Travis Darkow

June 8, 2026

5  out of  5
rating by Travis Darkow
"Crystal was very informative and friendly, she helped me pick out the best policy for my motorcycle."
We responded:
"Thank you, Travis, for your feedback! We're glad to hear that Crystal was informative and friendly while helping you choose the best policy for your motorcycle. If you have any more questions or need further assistance, feel free to reach out."
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Carol Donoho

June 4, 2026

5  out of  5
rating by Carol Donoho
"Crystal was great - very knowledgeable and responsive!"
We responded:
"Thank you, Carol, for your feedback! We're glad to hear that Crystal's knowledge and responsiveness made a positive impact. If you need any further assistance, feel free to reach out."
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Theresa Bowie

May 28, 2026

5  out of  5
rating by Theresa Bowie
"Wonderful and helpful with all questions and concerns. Paula is excellent and went the extra mile to assist me with a problem!"
We responded:
"Thank you, Theresa, for your kind words. We're glad Paula could assist you and address all your questions and concerns. Your feedback is greatly appreciated!"
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Olivia Smith

May 21, 2026

5  out of  5
rating by Olivia Smith
"I've personally been with State Farm for over 10 years and it has been a great company to work with, especially Larry Bickmann at Anne Reeve's Agency. He was very prompt with responses, explained everything well, and looked for all discounts as possible to help save money while ensuring we had adequate coverage. Thanks to Larry, he made our moving process stress-free for all our needs! Don't hesitate to reach out to him and the team."
We responded:
"Thank you, Olivia, for your kind words and for being with us for over a decade. We're glad to hear that Larry Bickmann was able to assist you effectively and make your moving process smooth. Your recommendation means a lot to us, and we're here whenever you need assistance."
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Cory Miller

May 21, 2026

5  out of  5
rating by Cory Miller
"Anne Reeves State Farm has been doing my insurance for a good time now. Every time I call in my issues are resolved. Paula has helped me numerous times in trying to find the best plan for me and giving me great customer service! She’s great at what she does and I cannot recommend her enough!"
We responded:
"Thank you, Cory, for sharing your experience with us! We're glad to hear that Paula has been able to assist you effectively and provide great customer service. Your recommendation means a lot to us."
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Lionel Bethea

May 13, 2026

5  out of  5
rating by Lionel Bethea
"Ms Mona today has been bar none to anything helping stay in formed with changes to my Auto insurance. This really helped me to stay with the company. Thank you Mona and you deserve a raise for your outstanding work."
We responded:
"Thank you for the 5 stars, Lionel. We appreciate it. Have a great day!"
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Micaela Cochrane

May 12, 2026

5  out of  5
rating by Micaela Cochrane
"I’ve had State Farm since I could drive, first through my parents’ insurance and then my own starting in 2018. I’ve always had a pleasant and easy-going experience with Anne’s office. Recently, my husband and I swapped vehicles on our policy (sold one, bought one) and through the system hiccups and delay, Britney was really communicative and helpful in keeping us updated on the policy progress. Her attention to our case led to no lapse in coverage, no issues in payment, and an overall smooth experience. Thank you, Anne, for fostering such a friendly and warm environment to work with for insurance, and thank you, Britney, for your tireless help!"
We responded:
"Thank you, Micaela, for sharing your experience with us. We're glad to hear that Britney was able to assist you smoothly through the vehicle swap process and that our team continues to provide a friendly environment. Your feedback is greatly appreciated."