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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denisa Rosenbergerova

February 2, 2026

5  out of  5
rating by Denisa Rosenbergerova
"I had such a pleasure getting our homes and car insured with an agent Jo Lichliter. She was super kind helpful and knowledgeable. I would always recommend State Farm to everyone! You won't get better deal. I personally quoted with 20 other companies. State Farm is the leader when it comes to great coverage for great money! Totally worth it! Thank You JO!"
We responded:
"Thank you, Denisa, for sharing your experience with Jo Lichliter! It's great to hear that you found the coverage and service to be top-notch. We appreciate your recommendation and trust in State Farm. "
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Kevin Davis

February 1, 2026

5  out of  5
rating by Kevin Davis
"She was fantastic. She was very knowledgeable and took her time. Did not rush. Made sure we understood everything."
We responded:
"Thank you, Kevin, for your kind words. We're glad to hear that you found the service knowledgeable and thorough. Your understanding is important to us. "
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Hunter Aversa

February 1, 2026

5  out of  5
rating by Hunter Aversa
"Angeline was so helpful with figuring out the best policies for myself and my family!"
We responded:
"Thank you, Hunter, for your kind words about Angeline. It's great to hear she was able to assist you and your family in finding the best policies. We appreciate your feedback!"
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Christine Sparks

January 30, 2026

5  out of  5
rating by Christine Sparks
"Love State Farm! Jo is great!"
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Sabine Craine

January 24, 2026

5  out of  5
rating by Sabine Craine
"I had a concern ,and Jo took care of the problem. She knew right where to go to answer my questions, if I have anymore concerns I would definitely ask for. Tha you, Sabine Craine"
We responded:
"Sabine, we are blessed to have Jo on our team! Thank you for affirming her - we look forward to proving you excellent service every time you call!"
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Joseph Montedoro

January 16, 2026

5  out of  5
rating by Joseph Montedoro
"Larry did a great job providing me with a quote and helping to set up my new auto and home policies."
We responded:
"We appreciate your 5* review and look forward to building a long relationship with you!"
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Thomas

January 16, 2026

5  out of  5
rating by Thomas
"I've been with State Farm Insurance since 1977. I've always had adequate customer service representation. However, this week I've had to contact them on two different occasions in reference to questions about my policies. I had the privilege to speak with Britney. She went above and beyond on both issues and provided all necessary information! She was a pleasure to work with and made my situation appear important to her. I highly recommend Anne Reeves State Farm Insurance as she appears gifted at hiring her agents."
We responded:
"Thank you Thomas for sharing your experience! My Team is the best and I’m thankful you were well taken care of, it’s our mission every time you call, click or email, we appreciate you! (You can always pop in as well!)"
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Matthew Kersse

January 14, 2026

5  out of  5
rating by Matthew Kersse
"Jo was incredibly knowledgeable, kind and helpful. Actively worked to get me the cheapest policies with the most value. I would strongly recommend working with Jo and this specific state farm location"
We responded:
"Thank you, Matthew, for your thoughtful review. We're glad to hear that Jo was able to assist you in finding valuable and affordable policies. Your recommendation means a lot to us. "
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Kindness

January 13, 2026

5  out of  5
rating by Kindness
"Crystal went above and beyond in helping me submit a claim following an accident. She was both professional and courteous. She treated me with dignity and respect."
We responded:
"Thank you, Kindness, for sharing your experience. We're glad to hear that Crystal provided you with professional and courteous service during your claim process. Your feedback is greatly appreciated."
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Heather Lamoureux

January 10, 2026

5  out of  5
rating by Heather Lamoureux
"Crystal was great to work with. She was kind and very responsive."
We responded:
"Thank you, Heather, for your feedback! We're glad to hear that Crystal's kindness and responsiveness made your experience a positive one. If you need anything else, feel free to reach out. "
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Party Crab

January 9, 2026

5  out of  5
rating by Party Crab
"Angeline Morgan did a great job assisting me with my new vehicle and homeowner's insurance policies."
We responded:
"Thank you, Party Crab, for sharing your experience! We're glad Angeline was able to assist you with your new vehicle and homeowner's insurance policies. If you need anything else, feel free to reach out. "
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Shameka Ingram

January 8, 2026

5  out of  5
rating by Shameka Ingram
"Angelina was so helpful and professional. If you are looking for a great agent, go see Angelina at Statefarm in stafford!"
We responded:
"Thank you, Shameka, for your kind words about Angelina. We're glad to hear she was helpful and professional during your visit. Your recommendation means a lot to us. "
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Sharn Williams

January 8, 2026

5  out of  5
rating by Sharn Williams
"I can recommend both State Farm and the Anne Reeves Agency. Britney answered my questions about mudslides and tornadoes and emailed me a copy of my homeowners policy. We had a total loss claim in Colorado from the 2021 Marshall Fire and lived in Asheville during Helene so I know how important it is to know that your homeowners policy is a contract and what it covers. We also have SF auto insurance and Crystal helped us with the documentation we needed to register our vehicles. I called her from the DMV and she emailed the one thing they did not tell us in advance we needed for Real ID."
We responded:
"Thank you, Sharn, for sharing your experience with our team. It's great to hear that Britney and Crystal were able to assist you with your homeowners and auto insurance needs. We appreciate your trust in us for both your home and auto coverage. "
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george stclair

January 6, 2026

5  out of  5
rating by george stclair
"Very friendly and accommodating."
We responded:
"Thank you, George, for your feedback. We're glad to hear that you found our team friendly and accommodating. Your support means a lot to us. "
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CHRISTINA TRADER-JACKSON

January 6, 2026

5  out of  5
rating by CHRISTINA TRADER-JACKSON
"Anne Reeves State Farm office is the best customer service I have received ever from an insurance company. Britney has been extremely helpful anytime I needed support. Her quickly responses and excellent customer service is what keeps me with State Farm. They go out of their way to help find you the best discounts available which in my case is needed. If you live in Stafford or Fredericksburg this is the office, you want to go to and handle your claims."
We responded:
"Thank you, Christina, for your kind words about our office. We're glad to hear that Britney's quick responses and dedication to finding the best discounts have made a difference for you. Your support means a lot to us. "
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Darren Smith

January 6, 2026

5  out of  5
rating by Darren Smith
"Angeline was extremely helpful while adding our child to our account as well as reviewing our entire policy to ensure proper coverage and helpful discounts."
We responded:
"Thank you, Darren, for sharing your experience! Angeline is committed to providing thorough and helpful service, and we're glad she could assist with your policy review and discounts. We appreciate your feedback and trust in us."
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Jason Atkinson

January 2, 2026

5  out of  5
rating by Jason Atkinson
"My family has been insured here for many years. Always helpful and convenient (email/text, etc.) in getting coverages updated and vehicles added/removed. Quality coverage, no hassle."
We responded:
"Thank you, Jason, for your continued trust over the years. We're glad to hear that our communication methods and hassle-free service have been helpful for your family. Your feedback means a lot to us."
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Isaac Scalese

December 30, 2025

5  out of  5
rating by Isaac Scalese
"They are always so nice. I feel like I'm talking to real people. I call them and they instantly answer and help me even with administrative stuff. Larry is great. They are really just kind people. Jo and Crystal were really kind to me"
We responded:
"Thank you, Isaac, for your thoughtful review. It's great to hear that Larry, Jo, and Crystal have made your experience with us so positive and personable. We're always here to help with anything you need. "
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Leslie Hamer

December 25, 2025

5  out of  5
rating by Leslie Hamer
"I called and talked to Crystal about a billing snafu. She was very professional and pleasant to work with. She figured out and fixed the problem. I've been with SF a long time and I was impressed by her customer service."
We responded:
"Thank you, Leslie, for sharing your experience with Crystal. It's great to hear that she was able to resolve the billing issue efficiently and provide excellent customer service. We appreciate your long-term trust in us. "
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Araybia Royal

December 24, 2025

5  out of  5
rating by Araybia Royal
"I had an excellent experience working with Crystal DeRose at State Farm. Crystal was extremely professional, knowledgeable, and responsive throughout the entire process. She took the time to clearly explain my coverage options, ensured I fully understood my policy, and successfully helped lower my auto insurance rate. Her fast response time, patience, and genuine kindness made what can often be a stressful process feel easy and reassuring. Crystal truly goes above and beyond for her clients, and her dedication and professionalism absolutely deserve recognition. I highly recommend her to anyone looking for exceptional service."
We responded:
"Thank you, Araybia, for sharing your experience with Crystal. It's great to hear how her professionalism and dedication made the process smooth and reassuring for you. We appreciate your recommendation and are here to help with any future needs!"
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Yvette Nageotte

December 22, 2025

5  out of  5
rating by Yvette Nageotte
"Jo Lichliter is wonderful! She goes out of her way to assist her clients. I have been with Anne Reeves and her State Farm Office for over 20 years and I highly recommend them."
We responded:
"Thank you, Yvette, for your kind words about Jo and for being with us for over 20 years. We're grateful for your recommendation and are always here to assist you. "
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Will M

December 18, 2025

5  out of  5
rating by Will M
"Crystal DeRose is a pleasure to work with every time we have an insurance need or question. Makes you feel totally taken care of. Exceeds my expectations and keeps me loyal to Anne Reeves State Farm Insurance"
We responded:
"Thank you, Will, for your kind words about Crystal. We're glad to hear she consistently exceeds your expectations and makes you feel well taken care of. Your loyalty means a lot to us. "
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Nicole :D

December 17, 2025

5  out of  5
rating by Nicole :D
"Was able to save so money by switching to State Farm. Angeline was super nice and helpful. Would recommend calling for a quote its quick and free."
We responded:
"Thank you, Nicole :D, for sharing your experience! It's great to hear that Angeline was able to assist you and help you save money. We appreciate your recommendation and are here whenever you need us. "
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Bethany Fox

December 17, 2025

5  out of  5
rating by Bethany Fox
"Crystal was absolutely amazing and helpful! I am moving to a different state soon and she has gone above and beyond by giving me the advice and quotes I need for my insurance!"
We responded:
"Thank you, Bethany, for sharing your experience with Crystal! We're glad she could assist you with your move and provide the advice and quotes you needed. Safe travels to your new state! "
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ed kerr

December 5, 2025

5  out of  5
rating by ed kerr
"Jo Lichliter (Insurance Account Manager) worked very hard on resolving an issue we had involving our auto policies. I know it must have taken a good amount of time and effort to see this through to the end result. Bev and I thank her for her determination in satisfying your customers."
We responded:
"Awesome review, Ed! Thanks for choosing us for your insurance needs! We all love Jo and are thrilled you had the opportunity to work together!"